The CompTIA A+ Core Series requires candidates to pass two exams: Core 1 (220-1101) and Core 2 (220-1102) covering the following new content, emphasizing the technologies and skills IT pros need to support a hybrid workforce.

• Increased reliance on SaaS applications for remote work

• More on troubleshooting and how to remotely diagnose and correct common software, hardware, or connectivity problems

• Changing core technologies from cloud virtualization and IoT device security to data management and scripting

• Multiple operating systems now encountered by technicians on a regular basis, including the major systems, their use cases, and how to keep them running properly

• Reflects the changing nature of the job role, where many tasks are sent to specialized providers as certified personnel need to assess whether it’s best to fix something on site, or to save time and money by sending proprietary technologies directly to vendors

• Help Desk Technician

• Field Service Technician

• Associate Network Engineer

• Junior Systems Administrator

• Desktop Support Specialist

• System Support Technician

CompTIA A+ 220-1101 (Core 1) and 220-1102 (Core 2)

Candidates must complete both 1101 and 1102 to earn certification. Exams cannot be combined across the series.

Exam Launch Date: April 22, 2022

CompTIA A+ 220-1101 covers mobile devices, networking technology, hardware, virtualization and cloud computing.

CompTIA A+ 220-1102 covers operating systems, security, software and operational procedures.

Maximum of 90 questions per exam

90 Minutes

Passing Scores:

• 220-1101: 675 (on a scale of 900)

• 220-1102: 700 (on a scale of 900)

Recommended Experience: 9 to 12 months hands-on experience in the lab or field

Unlike other vendor-specific networking certifications, CompTIA Network+ prepares candidates to support networks on any platform. CompTIA Network+ is the only certification that covers the specific skills that network professionals need. Other certifications are so broad, they don’t cover the hands-on skills and precise knowledge needed in today’s networking environments.

What Skills Will You Learn?

Networking Fundamentals

• Explain basic networking concepts including network services, physical connections, topologies and architecture, and cloud connectivity.

Network Implementations

• Explain routing technologies and networking devices; deploy ethernet solutions and configure wireless technologies.

Network Operations

• Monitor and optimize networks to ensure business continuity.

Network Security

• Explain security concepts and network attacks in order to harden networks against threats.

Network Troubleshooting

• Troubleshoot common cable, connectivity, and software issues related to networking.

• Junior Network Administrator

• Datacenter Support Technician

• Network Engineer

• System Administrator

• NOC Technician

• Telecommunications Technician

• Cable Technician

Maximum of 90 questions

90 Minutes

Passing Score: 720 (on a scale of 100-900)

CompTIA Cloud+ is the only performance-based IT certification that views cloud-based infrastructure services in the context of broader IT systems operations regardless of the platform. Migrating to the cloud presents opportunities to deploy, optimize, and protect mission critical applications and data storage. CompTIA Cloud+ validates the technical skills needed to secure these valuable assets.

The reality of operating multicloud environments poses new challenges. CompTIA Cloud+ is ideal for cloud engineers who need to have expertise across multiple products and systems.

CompTIA Cloud+ is the only cloud focused certification approved for DoD 8570.01-M, offering an infrastructure option for individuals who need to certify in IAM Level I, CSSP Analyst and CSSP Infrastructure Support roles.

What Skills Will You Learn?

Cloud Architecture & Design

• Analyze the different cloud models to design the best solution to support business requirements.

Cloud Security

• Manage and maintain servers, including OS configurations, access control and virtualization.

Cloud Deployment

• Analyze system requirements to successfully execute workload migrations to the cloud.

Operations & Support

• Maintain and optimize cloud environments, including proper automation and orchestration procedures, backup and restore operations, and disaster recovery tasks.

Troubleshooting

• Troubleshoot capacity, automation, connectivity and security issues related to cloud implementations.

• Sr. Systems Administrator

• Cloud Engineer

• Systems Engineer

• Sr. Network Administrator

• Sr. Network Engineer

• Cloud Specialist

• Cloud Project Manager

90 questions

90 Minutes

Multiple choice and performance-based questions

Passing Score: 750 (on a scale of 100-900)

Why is Security+ different?

• More choose Security+ - chosen by more corporations and defense organizations than any other certification on the market to validate baseline security skills and for fulfilling the DoD 8570 compliance.

• Security+ proves hands-on skills – the only baseline cybersecurity certification emphasizing hands-on practical skills, ensuring the security professional is better prepared to problem solve a wider variety of today’s complex issues.

• More job roles turn to Security+ to supplement skills – baseline cybersecurity skills are applicable across more of today’s job roles to secure systems, software and hardware.

• Security+ is aligned to the latest trends and techniques – covering the most core technical skills in risk assessment and management, incident response, forensics, enterprise networks, hybrid/cloud operations, and security controls, ensuring high-performance on the job.

What Skills Will You Learn?

Attacks, Threats and Vulnerabilities

• Focusing on more threats, attacks, and vulnerabilities on the Internet from newer custom devices that must be mitigated, such as IoT and embedded devices, newer DDoS attacks, and social engineering attacks based on current events.

Operations and Incident Response

• Covering organizational security assessment and incident response procedures, such as basic threat detection, risk mitigation techniques, security controls, and basic digital forensics.

Architecture and Design

• Includes coverage of enterprise environments and reliance on the cloud, which is growing quickly as organizations transition to hybrid networks.

Governance, Risk and Compliance

• Expanded to support organizational risk management and compliance to regulations, such as PCI-DSS, SOX, HIPAA, GDPR, FISMA, NIST, and CCPA.

Implementation

• Expanded to focus on administering identity, access management, PKI, basic cryptography, wireless, and end-to-end security.

• Security Administrator

• Systems Administrator

• Helpdesk Manager / Analyst

• Network / Cloud Engineer

• Security Engineer / Analyst

• DevOps / Software Developer

• IT Auditors

• IT Project Manager

CompTIA Security+ is the first security certification a candidate should earn. It establishes the core knowledge required of any cybersecurity role and provides a springboard to intermediate-level cybersecurity jobs. Security+ incorporates best practices in hands-on troubleshooting, ensuring candidates have practical security problem-solving skills required to:

• Assess the security posture of an enterprise environment and recommend and implement appropriate security solutions

• Monitor and secure hybrid environments, including cloud, mobile, and IoT

• Operate with an awareness of applicable laws and policies, including principles of governance, risk, and compliance

• Identify, analyze, and respond to security events and incidents

Security+ is compliant with ISO 17024 standards and approved by the US DoD to meet directive 8140/8570.01-M requirements. Regulators and government rely on ANSI accreditation, because it provides confidence and trust in the outputs of an accredited program. Over 2.3 million CompTIA ISO/ANSI-accredited exams have been delivered since January 1, 2011.

Maximum of 90 questions

Multiple choice and performance-based questions

90 minutes

Passing Score: 750 (on a scale of 100-900)

1.0 Mobile Devices

• Install and configure laptop hardware and components

• Compare and contrast the display components of mobile devices

• Set up and configure accessories and ports of mobile devices

• Configure basic mobile-device network connectivity and application support

2.0 Networking

• Compare and contrast Transmission Control Protocol (TCP) and User Datagram Protocol (UDP) ports, protocols, and their purposes

• Compare and contrast common networking hardware

• Compare and contrast protocols for wireless networking

• Summarize services provided by networked hosts

• Given a scenario, install and configure basic wired/wireless small office/home office (SOHO) networks

• Compare and contrast common network configuration concepts

• Compare and contrast Internet connection types, network types, and their features

• - Given a scenario, use networking tools

3.0 Hardware

• Explain basic cable types and their connectors, features, and purposes

• Given a scenario, install the appropriate RAM

• Given a scenario, select and install storage devices

• Given a scenario, install and configure motherboards, central processing units (CPUs), and add-on cards

• Given a scenario, install or replace the appropriate power supply

• Given a scenario, deploy and configure multifunction devices/ printers and settings

• Given a scenario, install and replace printer consumables

4.0 Virtualization and Cloud Computing

• Summarize cloud-computing concepts

• Summarize aspects of client-side virtualization

5.0 Hardware and Network Troubleshooting

• Given a scenario, apply the best practice methodology to resolve problems

• Given a scenario, troubleshoot problems related to motherboards, RAM, CPU, and power

• Given a scenario, troubleshoot and diagnose problems with storage drives and RAID arrays

• Given a scenario, troubleshoot video, projector, and display issues

• Given a scenario, troubleshoot common issues with mobile devices

• Given a scenario, troubleshoot and resolve printer issues

• Given a scenario, troubleshoot problems with wired and wireless networks

1.0 Operating Systems

• Compare and contrast common operating system types and their purposes

• Compare and contrast features of Microsoft Windows versions

• Summarize general OS installation considerations and upgrade methods

• Given a scenario, use appropriate Microsoft command line tools

• Given a scenario, use Microsoft operating system features and tools

• Given a scenario, use Microsoft Windows Control Panel utilities

• Summarize application installation and configuration concepts

• Given a scenario, configure Microsoft Windows networking on a client/desktop

• Given a scenario, use features and tools of the Mac OS and Linux client/desktop operating systems

2.0 Security

• Summarize the importance of physical security measures

• Explain logical security concepts

• Compare and contrast wireless security protocols and authentication methods

• Given a scenario, detect, remove, and prevent malware using appropriate tools and methods

• Compare and contrast social engineering, threats, and vulnerabilities

• Compare and contrast the differences of basic Microsoft Windows OS security settings

• Given a scenario, implement security best practices to secure a workstation

• Given a scenario, implement methods for securing mobile devices

• Given a scenario, implement appropriate data destruction and disposal methods

• Given a scenario, configure security on SOHO wireless and wired networks

3.0 Software Troubleshooting

• Given a scenario, troubleshoot and resolve printer issues

• Given a scenario, troubleshoot and resolve PC security issues

• Given a scenario, use best practice procedures for malware removal

• Given a scenario, troubleshoot mobile OS and application issues

• Given a scenario, troubleshoot mobile OS and application security issues

4.0 Operational Procedures

• Compare and contrast best practices associated with types of documentation

• Given a scenario, implement basic change management best practices

• Given a scenario, implement basic disaster prevention and recovery methods

• Explain common safety procedures

• Explain environmental impacts and appropriate controls

• Explain the processes for addressing prohibited content/ activity, and privacy, licensing, and policy concepts

• Given a scenario, use proper communication techniques and professionalism

• Identify the basics of scripting

• Given a scenario, use remote access technologies

• Mentoring CompTIA Network+: mentors are available to help students with their studies. Students can reach them by entering a Mentored Chat Room or by using the Email My Mentor service.

• OSI Model Layers and Data Encapsulation

• Network Types

• Cables and Connectors

• IP Addressing Schemes and Subnetting

• Well-Known Ports and Protocols

• Registered Ports

• Network Services and Data Center Architectures

• Cloud Concepts

• Network Implementations

• Ethernet Switching and Wireless Standards

• Network Operations

• Disaster Recovery and High Availability Concepts

• Security Concepts and Threats

• Physical Security and Network Hardening

• Network Troubleshooting Methodologies & Tools

• Troubleshooting Network Issues

• Mentoring Security+

• TestPrep Security+ SY0-601: used to test your knowledge on the skills and competencies being measured by the vendor certification exam. TestPrep can be taken in either Study or Certification mode. Study mode is designed to maximize learning while certification mode is designed to test your knowledge of the material within a structured testing environment, providing valuable feedback at the end of the test.

• The Present Threat Landscape

• Types of Malware

• Social Engineering and Related Attacks

• Application and Service Attacks

• Cryptographic and Wireless Attacks

• Penetration Testing and Vulnerability Scanning

• Impacts from Vulnerability Types

• Components Supporting Organizational Security

• Security Assessment Using Software Tools

• Cryptography

• Public Key Infrastructure

• Wireless Security Settings

• Analyzing Output from Security Technologies

• Deploying Mobile Devices Securely

• Implementing Secure Protocols

• Troubleshooting Common Security Issues

• Identity Concepts and Access Services

• Identity and Access Management Controls

• Common Account Management Practices

• Frameworks, Guidelines, and Physical Security

• Implement Secure Network Architecture Concepts

• Secure System and Application Design and Deployment

• Cloud, Virtualization, and Resiliency Concepts

• Policies, Plans, and Procedures

• Business Impact Analysis and Risk Management

• Incident Response, Forensics, and Disaster Recovery

• Cloud Architecture and Models

• Cloud Capacity Planning

• Cloud High Availability and Scaling

• Cloud Solution Design

• Cloud Identity and Access Management

• Cloud Network Security

• Cloud Security Controls

• Data Security and Compliance Controls

• Cloud Component Integration

• Provisioning Cloud Storage

• Cloud Network Deployments

• Cloud Migrations

• Cloud Logging, Monitoring, Alerting, and Optimization

• Cloud Operations Management

• Cloud Automation and Orchestration

• Cloud Disaster Recovery

• Cloud Troubleshooting Methodologies

• Troubleshooting Cloud Security Issues

• Troubleshooting Cloud Deployments

• Troubleshooting Automation and Orchestration Issues

• TestPrep CompTIA Cloud+ (CV0-003)