IT and Telecom Training – Online

All Programs


IT and Telecom Training


Regularly $8,850

 Course Delivery  Online
 Duration Two 12-Week Quarters
 $25 Registration Fee  Included in Price
 Certificate/Diploma  Yes with Final Score
 Availability  Now Available

Prerequisites: HS Diploma/GED, basic PC skills and familiarity with the Internet

Standards     Schedule     Placement

Enroll in individual courses – Or enroll in program & save $1,000


Queens College Professional & Continuing Studies (PCS) and Emerging Technologies Institute (ETI) have partnered to deliver ETI’s online career training programs to potential students interested in the option of online instruction.

Select one option:
1. Register with Queens College – Complete the PCS Registration Form
2. Register with ETI – Complete the ETI enrollment agreement (OLT-QTR)

Once registered, click on “Enroll Today” to process your payment.

Financial Assistance is available:

Our Internetworking and Telecommunications online training program teaches the foundation skills to build a career in IT, specifically in administering cloud based business solutions and operating in computing environments that use Microsoft Windows 10. It also teaches the capabilities of mobile devices, the features of Over-the-Air technologies, and messaging and collaboration tools. In addition, the student learns how to manage the process for how information is exchanged and gains a general awareness of the key elements, concepts and terminology used in the ITIL service lifecycle.

For job postings, visit this global IT and telecom job board:

Prerequisites: HS Diploma/GED, basic PC skills and familiarity with the Internet

Occupational Objective: Supervisor, Team Leader, Departmental Head, Director, Executive, Network Technology Associate

Program: 230 clock hours


Description of Courses

Enroll in individual courses below – Or enroll in full program & save $1,000

Microsoft Office 365

70-346 Managing Identities and Requirements in Office 365


  • Office 365 Tenancy and Licensing
  • Office 365 Configuring Domains
  • Office 365 Pilot Deployment
  • Office 365 DNS Records and Rights Management
  • Client Connectivity and Administrator Roles
  • Managing Identities in Office 365
  • Managing Office 365 Identities with PowerShell
  • Office 365 and Azure AD Connect
  • Managing Office 365 Identities with Azure AD Connect
  • Monitoring Office 365 Usage
  • Troubleshooting Office 365 Usage


70-347 Enabling Office 365 Services


  • Managing Client User-Driven and IT Deployments
  • Telemetry
  • SharePoint Online Sharing & Site Collections
  • Collaboration Solutions
  • Exchange Online Addresses, Mailboxes, Archiving
  • Exchange Online Policy, Migration, and Compliance
  • Configuring and Managing Skype for Business Online


MCSA – Windows 10

70-697 Configuring Windows Devices


  • Mentoring 70-697 Configuring Windows Devices
  • Introduction to Windows 10
  • Deploy Windows 10 with New and Traditional Tools
  • Configure Devices and Disks in Windows 10
  • Configure Networking and Remote Connections in Windows 10
  • Maintain Windows 10 and Configure Virtualization Technologies in Windows 10
  • Configure User Data in Windows 10
  • Configure Authentication and Secure Identities for Windows 10
  • Threat Resistance Technologies in Windows 10
  • Data Protection in Windows 10
  • Install and Manage Windows 10 Applications and Universal Windows Apps
  • Manage Windows 10 Devices
  • TestPrep 70-697 Configuring Windows Devices


70-698 Installing and Configuring Windows 10


  • Mentoring 70-698 Installing and Configuring Windows 10
  • Supporting Operating System and Application Installation
  • Supporting Connectivity and Data Storage
  • Supporting Authentication, Permissions, and Data Security
  • Supporting Hardware, Performance, and Mobile Devices
  • Supporting Client Compliance and Managing Clients
  • Implementing Windows
  • Configuring Core Services
  • Managing and Maintaining Windows
  • TestPrep 70-698 Installing and Configuring Windows 10




Networking and Telecommunications Fundamentals

  • Configuring Wired and Wireless Networks and Firewalls
  • Remote Connections, Shares, and Mac OSX Networking

Internet of Things Introduction

  • Internet of Things Applications
  • Internet of Things Hardware

IP version 6

  • IPv6 and Future Applications

Voice over IP Fundamentals

  • PSTN and VoIP Fundamentals
  • VoIP Technologies
  • VoIP Quality and Security

Lightweight Directory Access Protocol

  • LDAP Fundamentals
  • Designing and Maintaining LDAP Directory Services

Network Protocols

  • Mobile IP
  • IP Mobility
  • SNMP, MIBs, and RMON
  • Digital Payments

Understanding and Evaluating RFID Technology for your business

  • RFID Technology and Business Applications
  • RFID Applications Management

Advanced Wireless Technologies

  • Beyond 3G (B3G)
  • 4G Communication Systems
  • 4G Implementations

Telecommunications Systems and Services: Skype for Business 2016

  • Getting Started
  • Meeting Tools
  • Chatting and Calling
  • Organizing and Hosting Meetings



ITIL® 2011 Foundation


  • Mentoring ITIL Foundation
  • Overview of the ITIL® Service Lifecycle
  • ITIL® Service Strategy Concepts
  • ITIL® Service Strategy Processes
  • ITIL® Service Design Concepts
  • ITIL® Service Design Processes
  • ITIL® Service Transition Concepts and Processes
  • ITIL® Service Operation Concepts
  • ITIL® Service Operation Processes
  • ITIL® Continual Service Improvement
  • TestPrep ITIL Foundation



MB0-001 CompTIA Mobility+


  • Over the Air Technologies
  • Network Infrastructure
  • Mobile Device Management 1
  • Mobile Device Management 2
  • Security
  • Troubleshooting 1
  • Troubleshooting 2
  • Mentoring CompTIA Mobility+
  • TestPrep CompTIA Mobility+


CS0-001 CompTIA Cybersecurity Analyst (CySA+)


  • Mentoring CS0-001 CompTIA Cybersecurity Analyst+
  • Network Architecture and Reconnaissance
  • Threat Identification
  • Threat Mitigation
  • Reducing Vulnerabilities
  • Investigate Security Incidents
  • Monitoring for Security Issues